g102 Legal Notice

We at g102 operate a gaming and sportsbook platform available only in jurisdictions where our services are legally permitted under applicable local law. This Legal Notice outlines our service scope, the responsibilities of users who access g102, and the jurisdictional framework within which we operate. Our platform does not operate globally; access and use are subject to strict geographic and regulatory restrictions that vary by location.

We do not claim licensure in any specific country or territory. Instead, we provide services only where the operating environment allows us to do so in compliance with local regulations. Users who access g102 from jurisdictions where online gaming or sportsbook wagering is prohibited or restricted do so at their own legal risk. We reserve the right to suspend or terminate any account that we determine, in good faith, to be in violation of applicable law or operating in a restricted jurisdiction.

This notice is not a legal document that conveys rights or licensure; rather, it is a statement of our operational boundaries and a reminder that users bear responsibility for verifying their local jurisdiction's stance on our services. If you have questions about whether g102 services are available in your location, or if you require legal clarification, our support team is available to discuss general information — though we cannot provide legal advice.

Service Availability and Jurisdiction Restrictions on g102

Our services on g102 are available only where local law permits. We do not offer our platform in jurisdictions where online gaming, sportsbook wagering, or live-dealer gaming is prohibited or restricted. This means that even if you can technically access our website from a particular location, that does not mean our services are legally available to you there. Your ability to access g102 does not constitute permission to use our services in your jurisdiction — that permission must come from your local law.

We operate using a jurisdiction-restricted access framework. Our compliance systems monitor for suspicious geographic access patterns and account behaviour that suggests use from prohibited locations. If we detect that you are accessing g102 from a jurisdiction where we do not operate, we may suspend your account pending verification. Suspension is not a penalty — it is a protective measure to ensure we remain compliant with applicable law.

Account Eligibility and User Responsibility on g102

To open an account on g102, you must meet the following conditions: you must be of legal age to enter into binding contracts in your jurisdiction; you must reside in a jurisdiction where our services are legally available; you must not be subject to sanctions or restrictions that would prevent your participation in online gaming; and you must provide accurate personal information during account registration and verification.

By creating an account on g102, you represent and warrant that you have verified your local jurisdiction's laws regarding online gaming and sportsbook wagering, and that your use of our platform is compliant with those laws. We assume no responsibility for your legal compliance. If your local law prohibits online gaming, and you access g102 anyway, you do so in violation of your local law — not our terms.

We at g102 may request additional documentation or information to verify your eligibility. This verification is ongoing — if at any point we determine that you are accessing our platform from a restricted jurisdiction, we will suspend your account. Suspension may be temporary (pending clarification) or permanent (if we determine non-compliance).

Data, Privacy, and Our g102 Data Protection Framework

We at g102 protect your personal data according to industry-standard practices and applicable data-protection laws. Our privacy policy details how we collect, store, use, and share your information. In summary: we collect your identity, contact details, and payment information to provide our services and comply with legal obligations (Know Your Customer requirements); we store your data on encrypted servers with restricted access; we do not share your data with third parties except as required by law or for essential payment processing (e.g. DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet transfers).

We undertake to handle your data securely and confidentially. However, we cannot guarantee absolute security against all threats. If you believe your data has been compromised, contact our support team immediately. We will investigate and take appropriate steps to secure your account.

Data Retention

We retain your account data and transaction history for as long as your account is active, plus a retention period for legal and compliance purposes. Upon account closure, we retain minimal data as required by law.

Data Access Rights

You have the right to request a copy of your personal data held by g102. Contact our support team to submit a data access request; we respond within 30 days.

Data Deletion

You may request deletion of your account and associated data. We will delete personal information except where we are required by law to retain it for compliance or dispute resolution purposes.

Account Suspension, Termination, and Fund Security on g102

We at g102 reserve the right to suspend or terminate your account if we detect activity that violates our terms of servicesuggests non-compliance with applicable law, or indicates suspected fraud. Suspension may be temporary (pending investigation) or permanent. Upon suspension, your account is frozen — you cannot deposit, wager, or withdraw. Your balance is held securely and is not forfeited unless we determine that your conduct warrants forfeiture.

If we terminate your account, we will provide written notice via email explaining the reason. If your account holds a balance and termination was not due to a violation, we will process a withdrawal of your balance to your registered payment method (subject to verification). If termination was due to breach of terms or non-compliance with law, we may retain your balance as permitted under our terms.

Limitation of Our Liability on g102

We at g102 provide our platform and services on an "as is" basis. We do not guarantee uninterrupted service, error-free operation, or specific outcomes from your use. We are not liable for indirect, incidental, or consequential damages arising from your use of g102, including losses from game outcomes, market movements, or service interruptions — except where applicable law does not permit such limitations.

Our total liability to you for any claim arising from your use of g102 is limited to the amount you have deposited into your account. This limitation applies to all claims, regardless of cause (breach of contract, negligence, fraud, etc.), except where applicable law prohibits such limitations.

Contact for Legal and Jurisdictional Questions on g102

If you have legal questions about g102, our jurisdiction status, or whether our services are available in your location, you may contact our support team via live chat or email. Our team can provide general information about our platform and service scope, but we cannot provide legal advice. For legal interpretation of your local jurisdiction's gaming laws, we recommend consulting a qualified legal professional in your region.

Our support team operates in English and Indonesian, and can assist members from Jakarta, Surabaya, Bandung, Medan, Semarang, and other supported areas. Response times are typically within 24 hours for standard inquiries; urgent account or security issues are prioritised and answered more quickly.

This Legal Notice is subject to change. We update it periodically to reflect changes in our operational scope, regulatory environment, or legal responsibilities. Material changes will be communicated to you via email. Your continued use of g102 following any update constitutes your acceptance of the updated notice.